- What are my payment options?
You may make payment with cash, checks, money orders, or credit
card.
- What happens if my side gate is locked, or if the technician
can't get into the backyard because of a guard dog?
Don't worry, if you miss your appointment our technician will
still service the front yard for you. He will also leave you a
note stating the reason the back yard wasn't completed. If you
would like the back yard treated, feel free to give us a call
at any time, and we will get someone right out there at a time
that is mutually convenient at no additional charge. (Full service
fees still apply however even if you decide not to have the back
treated.)
- Will I be pre-notified at the time of service?
Yes. A secretary will call you to arrange the best possible time
for you to allow us entrance to your property.
- Will I have the same technician every time?
With exception to the Initial service, and possibly during our
very busy months during the summer, you will be assigned one technician.
By having one specific technician, it will allow him to become
familiar with your property and pest problems.
- Can you still service when it is raining?
This depends on the amount of rain running off of the property.
We have various treatments that can be used in very wet environments.
The technician is familiar with each of these, and will determine
at the time of service whether or not doing a treatment would
be appropriate.
- What are the latest and earliest appointments available?
As a rule the earliest appointment is generally 8:00 a.m. And
the latest appointment is between 6:30 and 7:00 p.m.
- What days of the week does my technician do services?
Services are rendered from Monday to Friday.
- Why is it better to sign a 1- year agreement?
It has been proven that the most effective results are achieved
through constant maintenance of the problem. By having the on-going
service, we can effectively treat each of the pests during their
different activity cycles. We are confident that after your first
on-going service plan, you will be very satisfied with the results
obtained, and we invite you to continue the service and maintain
a pest-free environment.
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